The Harold Pinter Theatre is seeking a detail-oriented and commercially-minded individual with experience of supervising or managing a team to join our team as Deputy Ticketing & Sales Manager, who has a collaborative nature and a flexible and creative approach to assist in running our busy venue. 

Reporting to the Ticketing & Sales Manager, you will have a shared responsibility for managing the ticketing system, maintaining producer and stakeholder relationships and for ensuring that the audience receive the best service & visitor experience.

The focus of the role is:

• Proactively maximize the sale of tickets, Private Property seats and packages as much as possible combined with ensuring our teams deliver the best customer experience.
• Manage day-to-day operations of the Box Office to a high level, with attention to detail and efficiency.
• Liaise with producers and London Sales for proactive management of inventory to maximize sales, including ‘dynamic pricing’ of seats on the system and ensure producer targets are met or exceeded.
• Maintain thorough and accurate reporting as required to producers, internal ATG teams and venue management.
• Ensure access customers are supported in their visit to the venue including monitoring access bookings and delivery of access performances.

Full duties and details outlined in the role description attached.

The ideal start date will be in or around w/c 28 August with a finish date of the fixed term position being Saturday 10th February 2024.

This will be a fixed-term contract covering the Maternity Leave of the current incumbent. The position involves shift-working across a fixed term contract of 40 hours per week including evenings, weekends and Bank Holidays .

Closing Date: 01-08-2023 at 23:59

To apply, please visit: https://careers.atg.co.uk/job-search/job-detail.html?jobid=216866